Csr Booking Job Description

Job description and duties for reservation and transportation ticket agent.

Csr booking job description. They answer customers questions make travel suggestions and book rooms and tickets. This customer service representative job description sample can provide a template for a posting that will attract the best of the best candidates. A customer service representative or csr will act as a liaison provide product services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

What does a customer service specialist do. Booking agents are responsible for coordinating performances and appearances for artists performers and public figures. Direct the daily operations of the customer service team.

What does a customer service representative do. Resolve product or service problems by clarifying the customer s complaint. Determining the cause of the problem.

Define and communicate customer service standards. Develop and implement customer service policies and procedures. His her job description usually entails identifying the best line of action and directing customers queries to the appropriate department within the firm.

Expediting correction or adjustment. Answers incoming customer calls regarding billing issues product problems service questions and general client concerns. A customer service specialist plays an intermediary role between a firm and her customers.

In a call center an airline customer service agent helps. Use our job search tool to sort through over 2 million real jobs. They are usually employed by a talent agency but some work independently.