Booking Basic Non Refundable
The accommodation phone number directs to the maintenance man strange and all emails are ignored.
Booking basic non refundable. I know i made the booking under the title non refundable but my understanding is that i am not entitled to a refund only if i am the one to cancel the booking. Then add a new rate plan in the rates availability tab. If you are a hotel with need for cash this high number of confirmed bookings will help you.
And something to be aware of. I think its the hotels themselves who set the rules for their hotels deals either non refundable or free cancellation. The point of non refundable rate should be that you don t waive the cancelation costs.
Most guests that would try to get a refund they will contact property or bdc first before canceling non refundable booking. The hotel has contacted me to inform me that they will not be open for business during my stay because of the coronavirus. Hello as per my other thread husband and i have booked a couple of hotels for our 18 day european vacation.
With a non refundable rate guests pay the full price if they cancel make changes or don t show up. First make sure you ve created a non refundable cancellation policy. Click on the property tab in your extranet and select policies.
You ve previously set up a non refundable rate for your property. I suggest you speak to them on the phone rather than relying on the plethora of online dead ends that folk are experiencing. I find this to be so outrageous and borderline stealing to take over 800 of our money when we had no way of attending the booking.
There are different ways to add a non refundable rate depending on if you previously set up one for your property. I have just cancelled a non refundable booking as a result of covid 19 situation. Non refundable is synonymous with prepayment or at least with the option for the hotel to pre charge some hotels just need the credit card to guarantee the booking without charging it.